Frequently asked questions

That depends on your country and on where you ride. On private land no licence is usually needed; for public roads please check your local regulations for registration, licence and insurance.

Scooters in stock are prepared within 3–5 working days. For courier delivery the courier, for dealer delivery your regional dealer contacts you to schedule it; for pick-up at the shop we let you know when it is ready.

24 months on the vehicle and 12 months on the battery against manufacturing defects. Wear parts such as tires and brake pads are excluded.

About 8–9 hours with the standard charger and about 3.5 hours with the optional 12A fast charger.

Yes. The 4x4 version starts on slopes of up to 50 % thanks to 240 Nm of torque and hill-start assist.

Yes. Battery and electronics are water-protected. Avoid deep water and never clean with a pressure washer.

Fold the steering column to reduce the height to 60 cm. With the battery removed, two people can lift it into a van or estate car.

For your security every sign-in uses two-step verification: after your password we send a one-time 6-digit code to your phone via WhatsApp. The code is valid for 5 minutes.

Fill in the dealer application form. Our sales team reviews it and contacts you; once approved, you can use the separate dealer sign-in.